Tue Jul 15 20:11:40 2025 [2882597][-none-][FATAL] could not open/lock install.log file Tue Jul 15 20:11:40 2025 [2882305][-none-][FATAL] could not open/lock install.log file Wed Jul 16 13:21:16 2025 [2882597][1][ALERT] Error creating table: tl_activecampaigns_audit Query Failed: CREATE TABLE tl_activecampaigns_audit (id char(36) NOT NULL ,parent_id char(36) NOT NULL ,event_id char(36) NOT NULL ,date_created datetime NULL ,created_by char(36) NULL ,date_updated datetime NULL ,field_name varchar(100) NULL ,data_type varchar(100) NULL ,before_value_string varchar(255) NULL ,after_value_string varchar(255) NULL ,before_value_text text NULL ,after_value_text text NULL , PRIMARY KEY (id), KEY idx_tl_activecampaigns_audit_event_id (event_id), KEY idx_tl_activecampaigns_audit_pa_ev_id (parent_id, event_id), KEY idx_tl_activecampaigns_audit_after_value (after_value_string)) CHARACTER SET utf8mb4 COLLATE 'utf8mb4_0900_ai_ci': MySQL error 1273: Unknown collation: 'utf8mb4_0900_ai_ci' Wed Jul 16 13:21:16 2025 [2882597][1][FATAL] died with message: Database failure. Please refer to sugarcrm.log for details.